Rochelle Municipal Utilities will offer two evenings for after-hours appointments where customers can learn more about their bills or have questions answered.
“We recognize that not all customers are able to stop into our office during regular business hours. Every customer is valuable to us and we want to be accessible to everyone,” said City Manager Jeff Fiegenschuh.
Customers are invited to schedule a twenty minute appointment with the City Manager and Director of Utility Finance on Tuesday October 12th between 4-6pm or Wednesday October 13th between 5-7pm at City Hall in Rochelle. Our staff will generate additional reports on customer usage for each appointment. Appointments must be scheduled in advance by contacting Jenny Thompson at or 815-561-2006.
As always, RMU Customers may visit or call the Customer Service Office at 333 Lincoln Highway during regular business hours or visit our website at www.rmu.net. Our staff is available to analyze bills with customers and address any questions or concerns.