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RMU News

Due to an equipment malfunction at a Rochelle industrial facility, demand for water at the facility has increased significantly over the past day.  As a result, RMU water crews will be running Well 8, the utility's backup well to alleviate any strain on the water system.  Well 8 is located…
 The City of Rochelle Water Reclamation Facility is offering biosolids to be used as a fertilizer on agricultural land. We are developing the 2024 application schedule. If you are interested in receiving this material as a fertilizer in 2024, please complete the attached questionnaire and return it to us as…
The RMU Customer Service Department is asking customers to update their contact information.  With the the new billing system, the utility can utilize customer contact information to provide reverse phone messages for issues like boil orders, power outages or even billing due dates. To update contact information, please complete the…
UPDATE: The boil order has been lifted. There is boil order issued today, 1/5/2024, at ​the area on 1st Avenue from 8th St. to Main St. and from South 6th St. to Washington St. for Rochelle, IL (see map attached) due to a main break.
Our office will be CLOSED on Thursday & Friday September 14th and 15th while our staff re-locates to City Hall temporarily. Beginning Monday, September 18, our Customer Service team will be temporarily located at City Hall at 420 North 6th Street, while our building is under construction. Hours of service…
The RMU Electric Department has scheduled a planned outage on Thursday, August 3rd beginning at 5pm and lasting no more than two hours in the areas of South 9th, 10th, 11th, and 12th Streets.  A map of the affected area is attached.  The outage is taking place for electrical upgrades being completed at the corner…
For the first time in nearly five years, Rochelle Municipal Utilities will implement a minimal electric rate increase.  The new rate goes into effect May 1st. Each residential utility bill includes a customer charge of $9 per month.  That charge covers the utility’s fixed costs such as staffing and infrastructure. …
The City of Rochelle is rolling out a new rain barrel program to encourage RMU customers to utilize rain water for lawn irrigation.  The program utilizes stormwater management funds to cover a portion of the cost of the barrels. Rain barrels capture water from residential rooftops through the downspout.  Since…
City Hall and the RMU Customer Service Office will be undergoing an internet upgrade on Friday February 17th beginning at 10:00AM.  Both facilities will be unable to process credit card payments during this period, but will process check, cash or money orders for utility payments, birth/death certificates and building permits. …
Rochelle Municipal Utilities is now offering Energy Audits to residents and small business owners looking to reduce home energy costs. The City Council approved an agreement with PanOptic Solutions to provide the audits and RMU will pay half of the cost. “We’ve partnered with PanOptic to audit a number of…
September 13, 2022

Boil Order Announced

A boil order has been issued for the 400 Block of North 2nd Street, the 400 Block of North 1st Street and East of 2nd Street, North of Cherry Avenue due to a valve repair in the area.  Please boil all water to be used for consumption until further notice.
September 2, 2022

Plumbing Inspection Calls

Our staff is contacting a small number of customers via phone to inspect plumbing material where the water meter meets the home as part of a state inspection program.  Appointments are being set over the next two weeks.  To schedule your appointment, please contact Rosie Belmonte at City Hall at…
RMU is excited to share the new online payment portal now available to customers!  Visit rmu.net/bill to sign up.  Instructions are below:
RMU Customers will notice an update to their utility bills later this month and in early September as the utility undergoes a complete overhaul of its billing software system.    “Customers have long asked for more detail in their bill and the ability to see usage data through an online…
The City of Rochelle announces several updates to the utility billing code to better serve our customers.  RMU Customers will no longer be required to place a deposit for utility services, but instead a non-refundable $60 activation fee will be required for any new customer that has not had RMU utility…
The Rochelle Municipal Utilities Water Department will be replacing fire hydrants on Cherry Avenue and the 500 Block of North 2nd Street on Tuesday, March 29th. As a result, buildings located in the following areas will be without water service for approximately four hours and will be under a boil…
The Rochelle Municipal Utilities Customer Service Office will be closed Tuesday March 22 through Friday March 25 as we begin a software conversion.  The office will re-open on Monday March 28 at 8:30AM. During the closure, outages may be reported through our regular phone number 815-562-4155, where calls will be…
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