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RMU News

September 13, 2022

Boil Order Announced

A boil order has been issued for the 400 Block of North 2nd Street, the 400 Block of North 1st Street and East of 2nd Street, North of Cherry Avenue due to a valve repair in the area.  Please boil all water to be used for consumption until further notice.
September 2, 2022

Plumbing Inspection Calls

Our staff is contacting a small number of customers via phone to inspect plumbing material where the water meter meets the home as part of a state inspection program.  Appointments are being set over the next two weeks.  To schedule your appointment, please contact Rosie Belmonte at City Hall at…
RMU is excited to share the new online payment portal now available to customers!  Visit rmu.net/bill to sign up.  Instructions are below:
RMU Customers will notice an update to their utility bills later this month and in early September as the utility undergoes a complete overhaul of its billing software system.    “Customers have long asked for more detail in their bill and the ability to see usage data through an online…
The City of Rochelle announces several updates to the utility billing code to better serve our customers.  RMU Customers will no longer be required to place a deposit for utility services, but instead a non-refundable $60 activation fee will be required for any new customer that has not had RMU utility…
The Rochelle Municipal Utilities Water Department will be replacing fire hydrants on Cherry Avenue and the 500 Block of North 2nd Street on Tuesday, March 29th. As a result, buildings located in the following areas will be without water service for approximately four hours and will be under a boil…
The Rochelle Municipal Utilities Customer Service Office will be closed Tuesday March 22 through Friday March 25 as we begin a software conversion.  The office will re-open on Monday March 28 at 8:30AM. During the closure, outages may be reported through our regular phone number 815-562-4155, where calls will be…
Rochelle Municipal Utilities will offer two evenings for after-hours appointments where customers can learn more about their bills or have questions answered. “We recognize that not all customers are able to stop into our office during regular business hours.  Every customer is valuable to us and we want to be…
The Street Department, has announced that the alley between the 400 block of Cherry Avenue and the 400 Block of 4th Avenue will be closed to through traffic beginning Tuesday September 7th at 7am. The work is necessary to repair utility cuts and failing pavement. Motorists are advised to use…
The City of Rochelle and Rochelle Municipal Utilities are excited to announce the addition of two electric vehicle charging stations in the Downtown Parking lots in the 400 Block of North Main Street. “The new chargers are just another way RMU is embracing new technology and acting as a leader…
RMU water customers may notice discoloration in the water supply over the several days as well 8, the utility’s backup well, has been brought online.  The well is higher in iron; however, the level does not exceed the EPA’s maximum contaminant levels.  The well has been brought online due to…
At their regular meeting on August 10th, Rochelle’s City Council voted to enhance and extend utility assistance programs for residential customers struggling to pay their balance. The utility offers a deferred payment program where customers can avoid disconnection by entering into a payment agreement.  The agreement allows for a 5%…
Weather permitting, Rochelle Municipal Utilities will begin their annual hydrant flushing project July 22.  All 950 hydrants in the City of Rochelle will be flushed beginning near RTHS and moving south as the project progresses.  The fire hydrants are opened and allowed to run in an effort to circulate water…
Rochelle Municipal Utilities is pleased to announce that the new radium removal treatment plant on Hayes Rd is now officially online. The $3 million project was designed, permitted and constructed over a period of two years. This project also included 3,500 feet of 21” sewer line extension along Steward Rd.…
The city of Rochelle has completed the sale of its electrical utility transmission assets to Commonwealth Edison Company (“ComEd”), creating new  economies of scale for the city and providing the infrastructure needed by large manufacturers to expand or establish a presence in the region. The transaction includes approximately 20 miles…
The application period for Low Income Home Energy Assistance (LIHEAP) has been extended to June 30, 2020 and the income guidelines have been increased from 150% to 200% of the Federal Poverty Level. If you have already applied in FY20 (fall 2019 to 6/30/2020), the FY21 application period will open…
On Monday June 15th, the eastbound lane of Route 38, between Highway 251 and Lincoln Highway will be closed for repair.  The roadway repair is necessary following a water main break in the area earlier this year.  The lane closure is expected to last approximately three days. Advance warning, detour…
At their Monday evening meeting, the Rochelle City Council approved an expansion of the Utility Assistance Program.  For the remainder of 2020, utility customers with income under 200% of the federal poverty level will be able to apply for assistance of $500.  Earlier this year, the Council approved a waiver…
The City of Rochelle and Rochelle Municipal Utilities prioritize the health and safety of our residents and employees above all else. We also understand that our residents and businesses count on a high level of service and support from our team. All emergency services will continue as always from our…
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