In order to improve customer service and convenience, RMU is going to install automated entry doors at the Customer Service office located downtown at 333 Lincoln Highway. During this seond phase of the project, two new doors will be installed and there will be no access to the customer office for one day. The project is scheduled for Thursday, October 6, 2011 beginning at 7:00 a.m. There will be no access to the customer service office thoughout the entire day, but you will be able to reach our Customer Service Representatives by telephone at 815-562-4155. Payments can be made though one of our two drop box locations or on-line.
We are sorry for any inconvenience and appreciate your cooperation. If you have any questions or concerns, please call the RMU Customer Service office at 815-562-4155.