+ 001 0231 123 32



All demo content is for sample purposes only, intended to represent a live site. Please use the RocketLauncher to install an equivalent of the demo, all images will be replaced with sample images.

Fiber Internet & Phone

Fiber Internet & Phone

The RMU Advanced Communications Technical Support Team will make every effort to provide you with the highest quality technical assistance to help you resolve Internet access problems.

Even though the team is capable of resolving a wide variety of computer hardware/software and networking problems, we must regrettably narrow the scope of support to include only Internet connectivity issues (e-mail, surfing, dial-up networking, wireless, etc). To further expedite a solution to your technical issues, please have the following information available:

  • Your username or e-mail address
  • Operating system (Windows 9x, ME, XP, Linux, etc.)
  • The program you were using when the incident occurred

Any error messages (if you are unable to keep the message up on the screen, please write it down).

Thank you,

RMU Advanced Communications Technical Support Team

Business Hours

Technical Support

Monday - Friday
8:00 AM - 4:30 PM

Customer Service

Monday - Thursday
8:30 AM - 4:30 PM


8:30 AM - 11:30 AM

Telephone Numbers

Customer Service



333 Lincoln Hwy
Rochelle IL 61068

When reporting abuse, please have as much information as possible available, including timestamps, IP's, e-mail addresses, ISP name, software involved, etc.

If you need assistance in gathering this information, feel free to contact our technical support team at 815-562-3562.